Posts Tagged ‘MOA’
Mall Of America's Social Customer Service [VIDEO]
The Mall Of America has consolidated their call center, their online community managers, and security into one cohesive customer service team that can address questions, concerns or complaints in real time, face-to-face with customers, on the floor of the mall.
Read MoreSocial Media & Retail Panel Discussion At Social Media Breakfast MSP
On March 5, 2010, Tunheim Partners hosted the Social Media Breakfast MSP with a panel discussion on social media and retail featuring David Erickson, Tunheim clients Bridget Jewell of Mall of America, Jeff Sommers of Izzy’s Ice Cream, and Jennifer Rock of Best Buy.
Read MorePeter Shankman Takes A PR Tour Of Mall Of America
Peter Shankman, owner of HARO, recently took a PR tour of Mall of America with the MOA’s PR Coordinator, Bridget Jewell, leading the way.
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