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Bryant Gumbel & Katie Couric Can’t Figure Out Internet

Bryant Gumbel & Katie Couric Can’t Figure Out Internet

A clip from a 1994 Today Show episode of Bryant Gumbel and Katie Couric struggling to understand the "Internet." Found at YouTube from CaroKawaii. … [Read more...]

Customer Service In The Citizen Media Age

This is a cautionary tale. AOL has a reputation for being impossible to cancel. So in this day and age, you'd think they'd go to hurculean efforts to reverse that negative image. The reason they should go to such efforts began to play out on June 15th. That's the day that Vincent Ferrari posted a long explanation of his exhausting efforts to cancel his AOL account on his blog, … [Read more...]

The e-Strategy Content Marketing Blog covers all aspects of online marketing including search optimization & marketing, email marketing, social media marketing, video marketing, mobile marketing & public relations.

David EricksonPublished by veteran marketing and public relations professional David Erickson.

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