Posts Tagged ‘United Breaks Guitars’
GM Sends Recall Notices To Crash Victims & John Oliver's Net Neutrality Rant [VIDEO]
Episode 51 of the Beyond Social Media show: David Erickson & BL Ochman discuss GM’s insensitive recall notices to crash victims & John Oliver’s net neutrality rant.
Read MoreRevenge Of The Customer: United Airlines Breaks Guitars
When musician Dave Carroll posted the United Breaks Guitars video to YouTube, United Airlines was left flat-footed in their crisis communications response.
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