Beyond Social Media Podcast: Social Customer Service, Kraft v. Putin, The Sports App I Want [VIDEO]
By David Erickson | June 20, 2013
During the second Google Hangout episode of Beyond Social Media, B.L. Ochman, Albert Maruggi and I discuss social media customer service in general and iStockPhoto’s customer service in particular; the fallout over New England Patriots owner Robert Kraft’s stolen Super Bowl ring story; a bizarre, unsanctioned Tic Tac ad; Marriot’s play for Millennials; in the When Things Go Right segment, we look at Dumb Ways To Die, the mobile app; Burberry’s Sealed With A Kiss app; Google’s Project Loon effort to deliver broadband via balloons; Astronaut Abby’s mission to Mars; cool error pages; along with some Shiny New Stuff and Daily Numbers.
Found at YouTube from Beyond Social Media Show.
When Things Go Wrong
- US Retailers Say Social Media As Important As Online Shopping
- iStockPhoto Credits Expire Email
- Who To Believe: A Cheater Or A Tyrant?
- Four Calories, A Bizarre Spec Ad For Tic Tac Set in a Seedy Motel Room by Corbin
- Four Calories Ad [VIDEO]
When It’s Done Right
- Dumb Ways To Die Game
- Dumb Ways To Die Game [VIDEO]
- Burberry’s Sealed With A Kiss App
- Astronaut Abby
- Google’s Project Loon: Balloon-Powered Internet for Everyone, Everywhere
- Project Loon
- Project Loon [VIDEO]
Shiny New Things
- Lone Signal – Send text messages to aliens
The Daily Numbers
Posted in Beyond Social Media, Podcasts, The Daily Numbers and tagged Adobe, Albert Maruggi, Astronaut Abby, Burberry, Cool Tools, Corbin, Customer Service, David Erickson, Dumb Ways To Die, Email Marketing, Four Calories, george w bush, Google, Hotel Marketing, iStockPhotos, Lone Signal, Marriot, Millennial Marketing, Minnesota, Mobile Gaming, Mobile Websites, New England Patriots, Online Shopping, Project Loon, Robert Kraft, Russia, Social Media Customer Service, Sports Apps, Sports Fans, Sports Marketing, super bowl, Technology, text message marketing, Tic Tac, Video, Viral Marketing, Vladmir Putin