O'Hare Airport Social Deafness & Mall Of America Social Listening [VIDEO]

During episode 37 of the Beyond Social Media Show, David Erickson and B.L. Ochman discuss some stupid brands; the top reasons startups fail; O’Hare Airport’s lack of social listening; the Mall of America’s integrated social listening efforts; AT&T’s home security commercials; Coca-Cola’s social media guard; American Idol & Google’s social voting; Earth University’s load of crap; some shiny new stuff and The Daily Numbers.