Video Ad Completion Rates By Device

Chart: Video Ad Completion Rates - 2016-2019

Video completion rates have continued to rise, with Extreme Reach’s figures showing that video ads were viewed to completion 89% of the time last year. This is up from 83% in 2018 and 70% in 2017.

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Social Media Channels By Mood

Chart: Social Media Channels By Mood

58% consumers report feeling curious and in a mood to learn when using the open web, while more are happy and upbeat when using walled gardens like YouTube, Amazon, Facebook and Instagram.

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US Online Audio/Podcast Reach, 2000-2020

US Online Audio & Podcast Reach, 2000-2020

While online audio adoption for younger Americans has leveled off, listening by older adults is on the rise, with 76% of 35-54-year-olds and 42% of adults 55 and older having listened to online audio in the month prior to being surveyed.

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Top Business Uses For Texting

Chart: Top Business Uses for Texting

A majority of businesses that use texting to engage with customers do so for scheduling purposes, with about half using the messaging tool for customer service and support.

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