Channel Integration [CHART]

Roughly half of the company respondents said that their email and website efforts are very well integrated, but far fewer could say the same about mobile messaging (16%), mobile apps (14%), or the mobile web (13%).

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Webinar: Mobile & Gamification

Shel Holtz’s presentation–Game Changer: Mobility, Games and Gamification for the Communications Profession–at the 2012 IABC World Conference in Chicago, June 26, 2012.

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Retail Trends In The Next Five Years [TABLE]

75% of US retailers believe that developing a more engaging in-store customer experience is going to be critical to their business in the next 5 years, according to a Motorola Solutions survey released in June 2012.

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