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e-Strategy Blog
  • Advertising
    • Display Advertising
    • Search Advertising
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  • PR
    • Media Relations
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    • Online Strategy
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      • Generation V
      • Millennials
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      • Baby Boomers
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Posts Tagged ‘United Airlines’

Revenge Of The Customer: United Airlines Breaks Guitars

By David Erickson | July 10, 2009 | 3

When musician Dave Carroll posted the United Breaks Guitars video to YouTube, United Airlines was left flat-footed in their crisis communications response.

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The e-Strategy Content Marketing Blog covers all aspects of online marketing including search optimization & marketing, email marketing, social media marketing, video marketing, mobile marketing & public relations.

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